The tour was way too hectic and tried to compress too much in the day. The day began with a chaotic boat ride on Seajets. Our party was not on their list of passengers despite us having paid in full for the trip. They added our group to the list and issued us the boat tickets. Getting on the boat is chaotic - everyone climbs on the car deck and then there is a mass of people trying to enter.
The main seating area on the boat is comfortable.
Once we got off the boat, the bus tour began. It was very hectic. There was only one hour allotted at the main attraction - the city of Oia. The sound system on the bus was horrendous. The tour guide’s directions were confusing. The tour guide himself did not join us into the main scenic area, as a result of which we found ourselves trying hard to find his suggested spots. Finally we saw the place in a rush by asking different store owners the way. The tour then went to Fira, the capital city. Again, it was rushed, with the guide pushing us to eat at one specific restaurant.
The tour operators sold hard a boat ride to a volcanic caldera. We opted into that boat ride - it turned out to be just that - a boat ride. Since we did not know in advance that we would be able to swim in the hot springs, we just stayed on the boat.
Though Santorini was supposed to be the highlight of our visit to Greece, it was very underwhelming because of the way this tour was organized. We saw the main sights, took photos, but that was it. I think they should have restricted the bus ride to Oia, and eliminated the boat ride to the caldera. Perhaps they could have included a nice restaurant or bar in Oia for its view - even if we had to pay for the food consumed.